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First Aired - 05/22/2013 10:00AM
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As the corporate wine and beverage director for the Marlon Abela Restaurant Corporation (MARC) US, Olivier Flosse offers a wealth of experience garnered in France, the UK and New York City. In this position, Olivier is responsible for the award-winning wine collection at A Voce Madison and A Voce Columbus in New York, as well growth of the already impressive wine program at MARC’s award-winning restaurant, Morello Bistro, in Greenwich, Connecticut and Bistro du Midi in Boston, Massachusetts, as well as the development of wine programs at future MARC restaurants in the U.S. Under the direction of Olivier, A Voce Columbus was one of four restaurants in the U.S. to receive the Wine Spectator Grand Award in 2012. Flosse is also responsible for training the restaurants’ sommeliers and floor staff in all aspects of the wine and beverage service, as well as the wine and spirit purchasing in the US. On this week's episode of In the Drink, he speaks to the importance of ensuring a guests happiness while drinking and stresses that the communal experience of wine is more important than the knowledge base. This program was sponsored by Bonnie Plants
"Now, you can go to a restaurant and the food doesn't have to be amazing, but with incredible service people will come back!" [27:00]
"Service is not something you're just doing for two hours to get your paycheck. It's something you have to have inside." [28:00]
--Olivier Flosse on In the Drink
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Olivier Flosse (15:00)
Tags:
wine tastings, Olivier Flosse, A Voce, wine lists, wine memories, France, London, sommelier,Hospitality & Wine (15:00)
Tags:
service, hospitality, education, apprenticeship, memoir, front of house, management,To comment on this episode click here. There are currently Comments
First Aired - 05/22/2013 09:15AM
Download MP3 (Full Episode)
Download MP3 (Full Episode)
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It used to be known as "the mistake on the lake," but make no mistake about it. Cleveland is back and it is more delicious than ever. On this special program for Heritage Radio Network.Org, Sari Kamin visits downtown Cleveland in person and takes us on a gastronomic tour of some of the city's best restaurants and talks with Cleveland's top chefs about why they've chosen to contribute to the culinary revival of this rust belt city.
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Cleveland's Food Revival (30:00)
Tags:
nuts, beef, beer, The Greenhouse Tavern, Jonathon Sawyer, Matt Danko, James Beard, Food & Wine Magazine, Pot de Creme, Foie Gras, local, sustainable, Ohio Valley, farmer, NoodleCat, NoodleKids, ramen, Steambuns, Sawyer's Street Frites, SeeSaw Pretzel Shoppe, West Side Market, Panzone Meats, Irene Dever, smoked meats, pierogies, sausages, cheese, olives, hot sauce, Ohio City, Great Lakes Brewery, Bloody Mary, David Romano, Sokolowski's, University Inn, Michael Sokolowski, Tom Ballogg, No Reservations, Best Thing I Ever Ate, Michael Symon, prohibition, Rust Belt, paprika, Chicken Paprikash, SOHO, Southern Hospitality, Nolan Konkoski, low-country, shrimp and grits, fried green tomatoes, Happy Dog, hot dog, Flying Fig, Karen Small, Gateway District, vegan sausages, Yvengling Sauerkaraut, Peanut Butter Cup Coffee Porter, Willoughby Brewing Co., siracha, Lolita, Lola, Tremont, Downtown Cleveland, seasonal, morels, ramps, risotta, ghost pepper, coppa, Chef Michael Symon, Iron Chef, The Chew, The B Spot,To comment on this episode click here. There are currently Comments
First Aired - 05/22/2013 09:15AM
Download MP3 (Full Episode)
Download MP3 (Full Episode)
Hosted By
Sponsored by
It used to be known as "the mistake on the lake," but make no mistake about it. Cleveland is back and it is more delicious than ever. On this special program for Heritage Radio Network.Org, Sari Kamin visits downtown Cleveland in person and takes us on a gastronomic tour of some of the city's best restaurants and talks with Cleveland's top chefs about why they've chosen to contribute to the culinary revival of this rust belt city.
Update Required
To play the media you will need to either update your browser to a recent version or update your Flash plugin.
Cleveland's Food Revival (30:00)
Tags:
nuts, beef, beer, The Greenhouse Tavern, Jonathon Sawyer, Matt Danko, James Beard, Food & Wine Magazine, Pot de Creme, Foie Gras, local, sustainable, Ohio Valley, farmer, NoodleCat, NoodleKids, ramen, Steambuns, Sawyer's Street Frites, SeeSaw Pretzel Shoppe, West Side Market, Panzone Meats, Irene Dever, smoked meats, pierogies, sausages, cheese, olives, hot sauce, Ohio City, Great Lakes Brewery, Bloody Mary, David Romano, Sokolowski's, University Inn, Michael Sokolowski, Tom Ballogg, No Reservations, Best Thing I Ever Ate, Michael Symon, prohibition, Rust Belt, paprika, Chicken Paprikash, SOHO, Southern Hospitality, Nolan Konkoski, low-country, shrimp and grits, fried green tomatoes, Happy Dog, hot dog, Flying Fig, Karen Small, Gateway District, vegan sausages, Yvengling Sauerkaraut, Peanut Butter Cup Coffee Porter, Willoughby Brewing Co., siracha, Lolita, Lola, Tremont, Downtown Cleveland, seasonal, morels, ramps, risotta, ghost pepper, coppa, Chef Michael Symon, Iron Chef, The Chew, The B Spot,To comment on this episode click here. There are currently Comments
