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"We take every guest seriously. We used to be able to count them on one hand on our worst days, and the fact that we're constantly busy now is something we don't take for granted." [10:50]
"I love wine - I love everything about it.. but I don't try to force that on anybody." [25:43]
--Matthew Conway, GM/Sommelier of Restaurant Marc Forgione on In the Drink
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"In Europe, they treat you like gold when you're dining alone!" [5:15] -- Owen Kotler on How to Behave
Stood Up? (16:06)
Tags:
badminton, dining alone, Owen Kotler, Sarah Sutel, Brie Conway, Roberta's, stood up, food critic, savvy, the food industry, wine, eating out, Casellula, embarrassing,Download MP3 (Full Episode)
"As a sommelier, you want to ask questions because you don't want diners to feel stupid or intimated. You lose the sale, you lose their trust, and they're less likely to buy a second bottle of wine." [23:15]
-- Sarah Sutel on How to Behave








