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"If you're going to be successful in this business, you need to exceed guest expectations." [6:45]
"What makes Avero special is that we are a partner for our clients and we show returns on their investments- and that's critical." [21:20]
"You can't manage what you can't measure." [32:00]
-- Damian Mogavero on the business of The Business
Business and Hospitality (19:03)
Tags:
hospitality, guesswork, money, Avero Systems, Avero Mobile, Damian Mogavero, Philadelphia, Wall Street, Harvard Business School, New York City, entrepreneur, food, wine, CFO, culinary arts, servers, business decisions, programming, technology, restauranteurs, database,Avero Mobile App (16:59)
Tags:
Erin Fairbanks, Heritage Radio Network Membership Drive, 9/11, labor costs, overtime, baseball, Moneyball, confidence, on base percentage, productivity, tips, management, revenue, scheduling, milking the clock, investment, intangible, empiricism, restaurant openings, friends & family dinners,Download MP3 (Full Episode)
College Tuiton Revolution (17:57)
Tags:
college tuition, healthcare, supply and demand, student revolution, Ohio, Dr. E. Gordon Gee, Ohio State University, president compensation package, athletics, college, online courses, University of Phoenix, community college, networking, state university, Stanford, computer science, Coursera, Massachusetts Institute of Technology, UPenn, Harvard, philosophy, socialization, classroom dynamic,Download MP3 (Full Episode)
"We need more focus, especially in a school environment, on what is ethically responsible learning."
--Lisa Gutting on Growing Good









