Download MP3 (Full Episode)
Download MP3 (Full Episode)
"If you're going to be successful in this business, you need to exceed guest expectations." [6:45]
"What makes Avero special is that we are a partner for our clients and we show returns on their investments- and that's critical." [21:20]
"You can't manage what you can't measure." [32:00]
-- Damian Mogavero on the business of The Business
Business and Hospitality (19:03)
Tags:
hospitality, guesswork, money, Avero Systems, Avero Mobile, Damian Mogavero, Philadelphia, Wall Street, Harvard Business School, New York City, entrepreneur, food, wine, CFO, culinary arts, servers, business decisions, programming, technology, restauranteurs, database,Avero Mobile App (16:59)
Tags:
Erin Fairbanks, Heritage Radio Network Membership Drive, 9/11, labor costs, overtime, baseball, Moneyball, confidence, on base percentage, productivity, tips, management, revenue, scheduling, milking the clock, investment, intangible, empiricism, restaurant openings, friends & family dinners,Download MP3 (Full Episode)
"There is a cost to bear by going organic, and that is mostly labor. Labor costs are prohibitive, but what we get out of organic is a much higher quality with a much longer shelf life. What we found is that we can market what we sell mostly on it's quality, the organic label is secondary."
"We're very much the chefs farm and we treat that chef both as a home chef and a restaurant chef."
--Brian Shaad of Feeding Crane Farm on The Farm Report









